Please read and understand these Terms & Conditions as they govern your visit and use of www.AphroditeAura.co.uk
By using this website, you agree to the Terms and Conditions displayed below as well as our privacy policy. We advise checking this page regularly to take note of any new changes.
Aphrodite Aura is a trading name of Aphrodite Aura LTD, a company registered in United Kingdom. Company Registration Number 14882682.
Please email info@phroditeaura.co.uk for further details.
All items purchased online must be returned by post with a return note with your full details for either a refund or exchange.
Customer Orders
All items shown on our website are in stock based at our UK warehouse, ready for immediate dispatch. If in the unlikely event or for any reason, your item is not available upon completion of your order we will contact you immediately.
Your order is accepted once payment is received. A confirmation email will be sent to confirm that we have received your payment and the item will be despatched from our goods out warehouse based in the UK on the same day as payment is received and dispatched with Royal Mail using a tracking number. Please check the address that is selected for delivery as we are unable to make changes once your order is placed with www.AphroditeAura.co.uk. Occasionally and very rarely events outside of our control may mean delays are incurred. We will notify you if this is the case. All orders are sent out using Royal Mail as our chosen courier once payment is accepted, using a tracking code. Delivery rates for UK, Europe, and Rest of the World can be found here Click Here. At www.AphroditeAura.co.uk we take pride in making your shopping experience enjoyable with us and delight in your delivery arriving on time. However for unknown reasons our courier Royal Mail may experience delays in transit. www.AphroditeAura.co.uk are then required to abide by the terms and conditions of the delivery company.
On all orders you can pay by credit or Debit card and Paypal via the website. Cards we accept ( Mastercard / Visa /Visa Delta / visa Debit/ Maestro ).
Please note products and prices are subject to change and we charge in GB pounds so prices in your local currency are for guidance purposes only. Please refer to the exchange rate your card issuer applies to the transaction to change your currency in to GB pounds. This applies to refunds too as rates fluctuate, cost may incur from your card provider. AphroditeAura.co.uk is not responsible for the changing rates in any given country.
We will not be held responsible for pricing error of goods due to internal or software problems. www.AphroditeAura.co.uk reserves the right to decline orders if this is the case.
Returns policy
From the time of receipt of your purchased item you can give yourself 14 days to decide whether its right for you or not. The cost for returning the item is your responsibility.
Anything that’s purchased and returned outside of 14 days will be credited to your E-wallet balance for the amount you paid for that item which can be used at a later date to purchase another item.
We just need you to return the item in exactly the same condition in which it was sent out to you. Please return the items in a re-saleable condition in their original unused and unworn condition.
Refunds and exchanges in the UK – if any, shall be processed within 14 working days from the date of receipt of the returned item. Again please make sure you enclose the returns note together with item being returned back to us. Exchanges sent out are subject to the original delivery charge for all UK customers. The cost of returning the item is your responsibility.
All items shown on our website are in stock based at our UK warehouse, ready for immediate dispatch. If in the unlikely event or for any reason, your item is not available upon completion of your order we will contact you immediately.
This returns policy does not affect your statutory rights and is in accordance with the EU Distance Selling Directive
More info about the EU Distance Selling Directive can be found at:
http://www.hmso.gov.uk/si/si/2000/20002334.htm
If an item is damaged during transit, or in the unlikely event is faulty we will refund or exchange the item only and not the delivery cost. Only upon receipt of the goods with the fault or damage outlined, along with the return slip will a refund or exchange be given. This may take up to 14 days as the item may need to be inspected in the returns department. For further details please email info@aphroditeaura.co.uk .
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in manufacturing, design may vary from the images.
www.AphroditeAura.co.uk reserves the right to change product images and specification at any time without notice.
Cancellations
You may cancel an order before the item is dispatched via email info@aphroditeaura.co.uk with the relevant account name, address and order number at hand. This applies only to www.AphroditeAura.co.uk .
Payment & Security
www.AphroditeAura.co.uk accept most major credit/debit cards. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Paypal Pay in 3
Pay in 3 eligibility is subject to status and approval. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone and use may affect your credit score.
Pricing and Images
www.AphroditeAura.co.uk reserves the right to update any content on this webpage from pricing, to images without prior noticve. We will not be held responsible for pricing error of goods due to internal or software problems. www.AphroditeAura.co.uk reserves the right to decline orders if this is the case. Images and appearance may vary from the images shown on the webpage. All sizes shown are also approximate.
Copyright
Without our prior written permission all materials including images, logos, are owned by www.AphroditeAura.co.uk or their suppliers and are subject to copyright. Unless we give permission you must not copy, republish, download, alter any of our content from this site. You must not post or transmit, copy material from this site to another site or any third party.
Legal
www.AphroditeAura.co.uk is a trading name of Aphrodite Aura LTD, a company registered in United Kingdom. Company Registration Number 14882682.
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.